Questions we hear most

Choose your salon, then book online through Square, or call the salon directly. Our Highway 6 salon takes bookings by phone.

Hair is included for Senegalese twists, kinky twists and box braids. For weaves and sew-ins, please bring your own hair. For any other style, ask your salon when you book.

Arrangements can differ by salon, so please call your salon before your appointment to ask whether to arrive washed and blow-dried or to have it done with us.

We recommend booking so your braider is ready for you. If you would like to come in the same day, call your salon first to check availability. We take customers until 6 PM.

It depends on the style, the size of the braids and the length. Small, long styles take the longest. Your salon can give you an estimate when you book.

Prices depend on the style, size and length. Call your salon for a quote before you book, and your braider will confirm it before starting.

Yes. We braid children’s hair at all our salons. Call your salon for children’s pricing.

Any deposit and the cancellation terms are shown on the Square booking page for your salon. If you need to move or cancel an appointment, please call the salon as early as you can.

Bring a photo of the style you want, and tell us the size and length you have in mind. Come with your hair detangled and free of heavy product. If you are bringing your own hair, bring a little more than you think you need.

Sleep in a satin or silk scarf or bonnet, keep your scalp clean and lightly moisturised, and avoid tight ponytails in the first few days. Most braided styles are best taken down after six to eight weeks.

Cash and all major credit cards.

English and French.